Terms of service
Introduction
Welcome to Marlowe Monaco’s website. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please discontinue use of the website.
Country of Domicile
Lebanon is our country of domicile.
Use of the Website
By using this website, you confirm that you understand, accept, and agree to be bound by these Terms.
Eligibility
Customers under the age of 18 are not permitted to register or make purchases on this website.
Definitions
• “Website” refers to the Marlowe Monaco online store.
• “We”, “us”, “our” refers to Marlowe Monaco.
• “Customer” refers to any user purchasing or browsing the website.
Products & Services Provided
Marlowe Monaco offers fashion clothing for sale through its online store. No custom-made items are offered.
Pricing & Payment Terms
• All prices are displayed in USD.
• Accepted payment methods include: Visa, MasterCard, and Cash on Delivery (local orders).
• Online card payments are processed securely through MontyPay.
Booking & Reservations
Not applicable. We do not offer booking-based services.
Shipping & Delivery
• Local delivery in Lebanon: Up to 4 days, $4 fee.
• International delivery: Delivered via Aramex, typically within 7 days.
• Customs duties for international orders are not included and must be paid by the customer.
Event Cancellation
Not applicable — we do not provide event-based services.
Refund & Return Policy
Refunds are offered only if the item is defective. Exchanges are available only for defective products. Details provided in our Refund Policy.
Production & Deliverables
No custom production is offered. All items listed are standard ready-made products.
Use of Images & Videos
We do not collect or use customer photos or videos.
Third-Party Vendors & Subcontractors
We do not outsource manufacturing.
International deliveries are handled by Aramex.
Intellectual Property Rights
All content on this website—including logos, images, and product descriptions—is the property of Marlowe Monaco and may not be duplicated or used without permission.
User Account Responsibility
Customers are responsible for maintaining the confidentiality of their account details.
Cardholders must retain a copy of transaction records and our policies.
Confidentiality & Data Protection
Customer data is collected through Shopify’s secure checkout system. We do not store or share card details.
Force Majeure
We are not liable for delays or failures caused by events outside our control (weather, customs delays, shipping disruptions, etc.).
OFAC & Sanction Restrictions
We do not trade with or provide services to OFAC-sanctioned countries or restricted territories, including OFAC-restricted region.
Limitation of Liability
We are not responsible for indirect losses, delays from courier services, or misuse of products.
Indemnification
By using this website, you agree to indemnify and hold Marlowe Monaco harmless from any claims arising from your use of our services.
Governing Law & Jurisdiction
These Terms are governed by the laws of Lebanon.
Amendments to Terms
We may update these Terms periodically. Continued use of the website implies acceptance of updated terms.
Contact Details
Email: marlowemonaco@gmail.com
Phone: +961 78 878 822